Here's how you can reach us:
Call 1.888.703.5765
Representatives are available
8:00 AM to 8:00 PM EST,
Monday through Friday.
Send us an Email
We will get back to you as soon as possible during regular business hours.
Monday through Friday: 8:00 AM to 8:00 PM EST
Closed weekends and statutory holidays.
In order to update your account we need a copy of the full insurance policy outlining all coverages and requirements. For information on our requirements, please see our FAQs about insurance. The wallet-sized slips are not sufficient.
If you have received an insurance tracking letter from Van Wagenen (a.k.a. Insurance Service Center), you can upload them directly through their portal. This method is the fastest.
You will need:
If you have NOT received an insurance tracking letter from Van Wagenen (a.k.a. Insurance Service Center), you can email your documents to insurance@cdlsi.com
You will need:
You may submit your documents by mail to
Canadian Dealer Lease Services Inc.
PO Box 8138, Station “T”, Ottawa, ON K1G 4K4
You will need: